Why Drivetech

IT Support for small business

We challenge you to find another computer consulting firm in the Metro West area that would dare to make these promises:

 

  • We’ll Respond Within 60-Minutes or Less, Guaranteed. – When you call us with a computer problem, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help.
  • Lightning Fast Repairs. - You should not have to wait around all day for your computer to be repaired. We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician.
  • No Geek Speak. - You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak.”
  • 100% Unconditional Satisfaction Guarantee. - You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.
  • No Unpleasant Or Unexpected Surprises. - You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
  • All Projects Completed On Time and On Budget, Guaranteed. - When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Some incompetent or unethical technicians will do this because they haven’t properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical. That’s why we guarantee all projects to be done ON TIME with no excuses.
  • Accurate Billing, Guaranteed. - Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.

Here’s how you’ll benefit from Drivetech and our business solutions:

  • Never go without IT support again – We’re here for you night and day.
  • Save money on products – We only select the very best in software.
  • Maximize efficiency on the road – We offer both on site and remote support.
  • Benefit from proactive IT solutions – We manage problems before they affect your business.

“Since MFIA has partnered with Drivetech, you have essentially rebuilt our network, transitioned us onto standardized machines and Windows XP operating systems, as well as brought us up to standard with virus protection. I have found that Drivetech is very thorough in their research and approach in how they resolve issues. Likewise, I have found your employees to be knowledgeable as well as courteous and sensitive to the customers needs. I also appreciate how Drivetech has worked with us to stay within our budget. You have offered suggestions and planning in how best to maximize our cash resources.”

Vince,
Mutual Fire Insurance Association, Peabody MA

Drivetech partners with you and your team to help you reach your business goals. We value long-term relationships with our clients and will work closely with your business to ensure that you have the resources you need to be successful.

  • Our professionals take the time to understand your IT needs and business objectives.
  • Our company offers a variety of managed IT service options so you can find a plan that works for your unique business.
  • Our experts train your staff on new technologies and provide the support you need to keep your IT up and running.

Find out how our service plan can help your business succeed.

Contact us today.